The Carroll and Milton Petrie Foundation first engaged Grouptrail in 2020 as the Foundation started discussions with City University of New York college partners on creating a uniform application and centralized program management system and database for grantees administering student emergency grant funding. The Foundation was looking for an enterprise solution that could integrate with third party digital platforms to provide a simple, streamlined, digital process for managing the full application lifecycle, reducing the time it takes vet application and get approved funding to students in crisis.
“The high-touch customer experience with Grouptrial has been exceptional. As we have pivoted the scope of the project and expanded the data requirements and third-party partners, Grouptrail has pivoted with us to find solutions that reduce barriers for users and create real time synchronization. Grouptrail’s response to all inquires big and small has been ‘Let’s see what we can do!’ We have received positive feedback from downstream users participating in our pilot phase. They have specifically called out the ease of filtering applicant data based in unique criteria to triage high need applications such as students facing housing insecurity. We are excited to continue our journey with Grouptrail as we expand adoption across CUNY.”